Shipping policy

Last updated: 4/10/2026

Where we deliver

We currently deliver across India to all serviceable pin codes. Enter your pin code at checkout to confirm delivery is available. We do not ship internationally at this time.

Order processing
Orders are processed and dispatched within [1-2] business days after confirmation. Orders placed on Sundays, public holidays or during sale periods may take a little longer.

Delivery time
Metro cities: [3-5] business days
Other cities and towns: [4-7] business days
Remote areas: [6-8] business days 

Estimated delivery after dispatch
These are estimates. Delays can happen due to weather, courier issues or high-demand
periods.

Shipping charges
Free shipping on all orders.
Once your order ships, we send tracking details by email, SMS and/or WhatsApp. You can also track your order on our Track Order page.

Delivery attempts
Our courier partner will usually attempt delivery up to [3] times. If delivery fails because the address is incorrect or incomplete, or you are unavailable or unreachable, the parcel may be returned to us. In that case we can reship after you pay the shipping charges again, or refund the order amount minus shipping and any fees.

Wrong address
Please check your address and phone number before placing the order.
Contact us immediately at kanvira.in@gmail.com if you need to change it. We can only help before the order is dispatched.

Damaged or tampered parcels
Please check the package at the time of delivery. If it looks tampered with or damaged, do not accept it and let us know right away. If you find damage after opening, follow the steps in our
Returns & Exchange Policy (an unboxing video is required).

Delays and lost shipments
If your order has not arrived within [IO] business days of dispatch, write to our whatsapp or email with your order number. We will investigate with the courier and either resend your order or refund you in full if it is lost.

Contact
Questions about delivery. kanvira.in@gmail.com, 9019853815